Customer Satisfaction – 3PL

We’re a hands-on business, here to support your every challenge. 

Written by Bispham Gate

February 28, 2020

Several months on and several projects completed, our time supporting 3PL in phase 1 is now complete. Over the 10 months together we have completed several projects, covering large scale infrastructure and Organisational change. We especially loved the challenge of taking on a new site in a 9 week’s timescale, in which we had to completely fit out with Racking, IT, Lighting and everything to make the operation ready for new customer intake. Ian Walker 3PL Owner – MD said “The onsite support provide by Bispham Gate has proved instrumental in us moving the needle on operating excellence and creating the bandwidth for scalable operations. I am delighted to say that Trevor has rewritten the rulebook for external consultants. His hands-on energetic approach to continuous improvement is a breath of fresh air resulting in the re-energising of the team. It is really rare to find external support that can integrate instantly with the group and one that can function effectively at all levels – Trevor does just that”. “I look forward to working together again I due course for another exciting phase of transformation”. I would like to thank Ian and the team for the opportunity to support them in their journey and their positive feedback.

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